Refund policy

We do not offer exchanges and returns .

Each piece is handcrafted by us. Hence, as a company policy, we do not provide refunds.
We recommend to make a video of the unboxing.
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had ordered,let us know in writing within 24 hours of receipt of product.

The sole discretion to return/exchange shall lie exclusively with label Sucheta Gauba’s team and their decision shall be final.
Any dispute between the user/customer and label Sucheta Gauba shall be settled before the courts at Jabalpur only and that by agreeing to purchase the goods from www.suchetagauba.com you have agreed to the jurisdiction at Jabalpur.